Care Coordinator - Madison, United States - Dane County

Dane County

Verified Company

Madison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Dane County Human Services Department, Aging & Disability Resource Center (ADRC) Division, has 2 Full-Time (1.0FTE) vacancies for a Care Coordinator Project position in Madison, WI.

The Eligibility List created will be used to fill future vacancies over the next six (6) months. All are encouraged to apply.

COMMITMENT TO EQUITY AND INCLUSION

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customers' needs through quality service is a shared goal.

All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.

Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

DEFINITION

Under supervision of the Independent Living Support Project Supervisor, this position administers the Independent Living Support Pilot grant program to consumers.

Position is responsible for identifying, assisting, enrolling into the program. Position assists consumers to develop a care plan, find service providers, and connect with fiscal agent. Position also provides ongoing service coordination, transition consumer off the program when finished and complete disenrollment paperwork.

This position will also have required reporting and data collection due to the nature of it being a pilot with the State of Wisconsin.

The Independent Living Support Pilot is located at the Aging and Disability Resource Center (ADRC).

EXAMPLES OF DUTIES

Provides customer-driven prompt, accurate, and friendly customer service responses to requests for information about an array of topics and for access to the Independent Living support Pilot Program.

Searches through the Information and Assistance resource database, as well as other written and computer-based information resources to identify, evaluate, and suggest potential programs and services.

Collects customer information and assesses client/family needs in order to provide over the phone, in the office, or at home that best meets the needs/demands of the customer's schedule.

Provides follow up to determine outcomes and provide additional assistance in locating resources and arranging services. Develops and implements customer-driven service plan.

Assists in the identification of individualized, cost-effective, outcome-oriented service options that reflect goals that are personally meaningful and attainable by customers and address immediate as well as longer term needs.

Administers Functional Screen to determine functional eligibility and ensures financial eligibility for pilot program. Collects financial data ensure edibility. Connects customer with fiscal agent. Maintains contact with customer to ensure service delivery. Transitions customer from the pilot program into community programs and connect with community resources. Completes disenrollment paperwork.

EMPLOYMENT STANDARDS

Education, Training and Experience:

Bachelor's degree from an accredited college or university in human service related field or registered nursing field.

One (1) year experience in an aging and disability service network including experience with service delivery methods required, two (2) years preferred.

Special Requirements:

Must have a valid driver's license, and access to reliable personal transportation, or equivalent. Maintain driver's license, access to reliable personal transportation while employed in this position. Must pass a Criminal and Caregiver Background Check. Availability to work occasional nights, weekends, and during special events.

Background Check Statement:

Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities.

Wisconsin's Fair Employment Law, s , Wis. Stats., prohibits discrimination because of an arrest or conviction record.

However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.

For Bilingual Positions:

1) Provide services in both English and the required foreign language (e.g., Spanish, Hmong, etc.).

2) Applicants being considered for Bilingual positions will be tested during the recruitment process. This may consist of either being able to respond to questions in