Customer Service Representative Monday-friday - Nacogdoches, United States - Etech

Etech
Etech
Verified Company
Nacogdoches, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative
No Weekends Required OR Major holidays


What We Offer:

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Medical, dental, vision & life insurance.
  • Company match for 401K

What You'll Be Doing:

  • Take inbound or make outbound calls to customers to discuss insurance loss draft claims
  • Update customer information based on call interaction
  • Provide quality service to clients through knowledge of products and services
  • Handle all escalations with diplomacy, tact and respect.
  • Track and monitor status of claims to assist in performing timesensitive account maintenance before and after account processing cycles
  • Follow up with customers to ensure satisfaction, respond to queries and solve or refer problems
  • Perform loan checks and review loan history

Pay:
From $12.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Onthejob training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • Call center
  • Inperson

Education:


  • High school or equivalent (preferred)

Work Location:
In person
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