Employee Customer Service M/F/D - Union Valley, TX, United States - Emerald Enterprises
Description
Are you looking for a new job opportunity?
We are currently seeking a full-time
Customer Service Representative for our
international client located in the heart of the Ruhr region in
Dortmund.
What to expect:
- Processing of orders and providing customer support in English and German
- Handling of customerspecific planning
- Tracking of deadlines and preparation of documents for transport insurance
- Processing of complaints and issuing credits
- Creation of statistics and evaluations
- Responding to customer inquiries
- Invoicing and creating invoices
- Collaboration with the sales team
- Backoffice tasks, including support for the Key Account Manager
What you bring:
- Completed commercial training, such as office clerk or industrial clerk
- Experience in customer service
- Ability to read and analyze statistics
- Proficient in SAP and MS Office
- Fluent in English and German
What we offer:
- Monthly gross salary of 3, ,200.00 EUR according to iGZDGB collective agreement
Home office / 3 days a week
-
Holiday pay and Christmas bonus
-
35-hour work week
- Additional benefits, such as a gas card, upon agreement
Permanent employment contract and opportunities for permanent employment with our client
Do you have questions about personnel services? We are happy to provide information
**Still employed? No problem. We also work with scheduled appointments
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