System Administrator Client Support - Valle Vista, United States - Radiant Innovations

Radiant Innovations
Radiant Innovations
Verified Company
Valle Vista, United States

1 week ago

Meredith Sinclair

Posted by:

Meredith Sinclair

beBee Recruiter
Description

Your tasks

  • Support of aap colleagues (m/f/d) in client support: competent and timely execution of all tasks in this area
  • First and second level support in the M365 environment
  • Administration of partially medical and/or validated special software, e.g. proAlpha, Babtec, Testo (clean room) in cooperation with manufacturers
  • Receipt of all user inquiries and reports
  • Qualification and classification of tickets
  • Analysis and resolution of incidents as well as implementation of changes in the client support area
  • Ticket processing and documentation
  • Hardware distribution and lending
  • Documentation of IT processes according to internal quality management guidelines
  • Coordination and collaboration with the IT service provider on infrastructure-related issues
  • Participation in the conception and implementation of IT projects as well as the introduction of new systems
  • Potentially taking on responsibility in the IT department in the future, depending on suitability and motivation

Your profile

  • Completed technical training (e.g. IT specialist for system integration) or completed technical studies in the IT field or comparable qualification, career starters (m/f/d) welcome
  • Good knowledge of common Microsoft operating systems, cloud and office products, Blackberry UEM
More jobs from Radiant Innovations
See all jobs of Radiant Innovations