Case Manager - New York, United States - NYC Careers
Description
Case Manager:
- Apply
Case Manager:
- Agency: HRA/DEPT OF SOCIAL SERVICES
- Posted on: 05/22/2024
- Job type: Fulltime
NYC-ALL BOROS
- Title Classification: Exam may be required
FIA Operations-NM
- Salary range: $53, $53, If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.
- Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching selfsufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
- The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching selfsufficiency via essential and diverse programs/services, such as: temporary cash assistance, supplemental nutrition assistance (also known as SNAP), child care, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. The employees of the Family Independence Administration (FIA) help provide unique individual services to eligible New Yorkers aimed toward the achievement of longterm selfsufficiency.
- The Division of Job Support Services provides temporary cash assistance, Supplemental Nutrition Assistance Program (SNAP), and public health insurance benefits to individuals and families who reside within the five boroughs of New York City. Job Center staff determines and monitors clients' eligibility for assistance which brings resources to people to help them move toward selfsufficiency.
- Discuss, in a center, in assigned location, over the telephone, or participant's home, cash
- be available to an applicant or participant, request necessary eligibility documents, alternative to
- temporary cash assistance, elicit and record information concerning responsible relatives who may
- provide financial support and/or other supportive services; makes appropriate eligibility referrals,
- including referrals for eligibility verification, referrals for child support, employment/education services
- through discussion of participants and other household members' educational and employment
- background.
- Direct participants/clients to employment services for job search, training, and placement.
- Discuss barriers to employment and refer clients to additional services needed to remove these
- services, as appropriate. Initiate sanctions for clients who fail to meet their obligations. Ensure that
- supportive services are in place to allow clients to successful complete their employment/
- engagement appointments.
- Screen applicants to determine whether an emergency need for cash, SNAP and/or medical
- applicants through appropriate channels accordingly. Interview applicants in crisis, determine
- nature and extent of need; provides emergency assistance.
- Interview applicants to establish eligibility for assistance; elicit and record information concerning
- relatives, status of children, citizenship, and other relevant information.
- Describe the various services provided by the Agency, as well as the rules and regulations policies
- questions.
- Review available information and assesses current and/or potential financial resources, such as
- by agency policies related to financial eligibility.
- Make separate eligibility determinations for cash, SNAP and/or medical assistance; make financial
- clients in these calculations and forward to supervisor for approval.
- Make manual and system driven, as well as written referrals; keep and update client records using
- entries; ensure that all records are complete and accurate and include all necessary documentation.
- Work L
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