Telephone Clerk - Carthage, AR, United States - Terra Nova Group

Terra Nova Group

Verified Company

Carthage, AR, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

At the earliest possible date, we are looking for you as a
Clerk (m/f/d) in telephone customer service in Carthage, AR.

Our client is a service company in the field of debt management with headquarters in Hamburg. There is also the option of direct placement

Our offer:

Permanent employment contract with an attractive starting salary
Possibility of taking over customers (after 6 months) or direct placement
Diverse employee benefits (cafeteria, HVV-Proficard, company events, etc.)
Possibility to work remotely
Support through inhouse telephone coaching
Flexible working hours
Comprehensive and diverse training in the field of "debt management"

Your tasks:

Individual and independent telephone conversations on the topic of payment delays and arrears
Development of solutionoriented and realistic payment plans while adhering to agreed conditions
High level of independent decisionmaking authority
Active participation in continuous process optimization and development
Documentation of conversation results

Your profile:

Successfully completed commercial training, professional experience in call centers/customer service or as a career changer (e.g. retail, hospitality, gastronomy, banks, insurance)
Very good oral and written expression
Secure handling of IT
Confident and professional telephone manner

Are you interested?:

Then we look forward to receiving your complete application as a
Telephone Clerk (
m/f/d). The