Junior Customer Care Specialist - New Boston, TX, United States - Nexus Innovations
Description
Are you ready to embark on an exciting adventure in the growing SaaS industry in New Boston, TX?
At Crewmeister, we support our clients' rapid growth with friendly advice on digitalization.
You will benefit from the security of an established financial backer and the opportunities for advancement in a dynamic startup.
Our solution allows companies to track and plan working hours.With our vision of tripling our team in the next three years, we are looking for you to help make this a reality.
Your responsibilities:
- Dive deep into our product and find optimal solutions for our clients' various use cases.
- Be the customer support hero through phone, email, and chat.
- Qualify customer inquiries for the development of our solution and discover upselling opportunities.
- Continuously optimize processes and tools to further develop Crewmeister.
Your profile:
- Strong affinity for software and the internet.
- Excellent German skills (min. C1) knowledge of English is a plus.
- Team player with a completed secondary school diploma or high school diploma.
- Strong communication skills.
- A bit of humor and knowledge of table football is a plus.
- Experience in a small company with time tracking or scheduling is an advantage.
We offer:
- Your own MacBook and attractive compensation.
- Stunning views from our modern office in the Werksviertel, Munich's startup hub.
- Home office flexibility, even after the pandemic.
- An unbeatable, friendly team
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