Claims handler for vehicle fleet management - Trevorton, PA, United States - Neptune Enterprises

James Miller

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James Miller

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Freelance
Description

As Germany's largest independent service provider in the field of damage and repair management, we have been supporting insurance companies, vehicle fleets, and workshops for over 25 years in handling vehicle damages.

With over 360 employees, we create digital and individual solutions to make the world of damage more friendly for all parties involved.

For our clients, we live the service mindset with enthusiasm every day.

To strengthen our fleet business at our location in Leipzig, we are looking for
immediate
Claims Handler for Vehicle Fleet Management (m/f/d)

Your responsibilities:

Our fleet clients include well-known companies with over 10,000 vehicles. The responsibility lies in the complete handling of vehicle damages for fleet clients.

You will act as a contact person for fleet managers, workshops, insurance companies, leasing and rental car companies, as well as lawyers and appraisers.


Your main tasks include:

  • Taking over independent damage handling from reporting to mediation to liability clarification of damages
  • Organizing professional emergency assistance
  • Coordinating the repair process between clients, workshops, and leasing companies
  • Corresponding with stakeholders involved in the damage, such as fleet managers, leasing companies, and insurance companies
  • Data maintenance as part of active damage management

Your profile:


  • Commercial training, preferably in the automotive/insurance/vehicle damage management field
  • Customeroriented and friendly telephone manner
  • Aboveaverage customer orientation
  • Strong communication skills in both written and spoken form
  • Team spirit

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