Reservation Agent - Venedy, IL, United States - Horizon Group

Horizon Group

Verified Company

Venedy, IL, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Company Description

The Club-Restaurant Pirates Berlin offers a unique location in the heart of Berlin and directly on the Spree river, with different levels providing an exceptional atmosphere.

Whether on the sun deck with a yacht feeling, the large terrace with a direct view of the Spree and Oberbaum Bridge, or the indoor area spread over three floors, there is something for everyone here.

Food | Drinks | Celebrations - all in one place and popular with both Berliners and visitors alike.

Job Description

As a reservation agent, you are the face and wish fulfiller of Pirates Berlin
You ensure a smooth booking process and optimal occupancy
You are available to our guests by phone and online, providing assistance and creating a feeling of being welcome from the moment of booking
In close cooperation with the management, you create offers for group events that no one can refuse
Internally, you ensure that the team has all the necessary information for implementation
You take on small tasks in marketing and keep an eye on social media channels and review platforms

Qualifications

Ideally, you have already gained experience in event management/reservation departments
Fluent in German and English, both written and spoken, is mandatory
You are a people person and enjoy working in a team
You have organizational talent and a quick grasp
You have a selfsufficient work style and a handson mentality
Nobody is perfect if you cannot identify with every single point,