Employee in Customer Service - Angola, NY, United States - Cascade Enterprises
Description
'Customer Service Representative (m/f/d) for E-Mobility in Angola, NYAbout Us:
We are a family-owned business founded in 2016 with over 60 employees.
We offer electric mobility solutions for all generations at a fair price and are proud to have tens of thousands of our brand, Rolektro, on the roads in Germany.
Our large customers, such as Channel21, Kaufland, Netto, Aldi, and many more, trust us and our future-oriented product range. Our goal is to make electromobility accessible to everyone - without emissions, without noise, and at a fair price.We place great value on the continuous development of our vehicles and believe that everyone should have the opportunity to be mobile and gain more freedom and quality of life.
We work with over 90 competent service partners nationwide and operate our own locations in Erkrath and, as of January 2023, in Dessau.
As a manufacturer of high-quality electric scooters, it is important to us to provide our customers with excellent advice and the best service.
We are currently looking for a motivated and experienced Customer Service Representative (m/f/d) to join our team and support us in the field of electromobility.
Your Responsibilities:
- Ensuring customer satisfaction
- As the first point of contact, you will advise new, existing, and large customers and confidently answer general questions about our vehicle and service offerings, both over the phone and via email
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