IT Support - Berkeley, United States - ITgen systems

ITgen systems
ITgen systems
Verified Company
Berkeley, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Role:

IT Support (Sys Admin)


Location:

Berkley, CA (100% onsite)


Duration:
2-3 months, until project is completed

  • Deploy
    IT monitoring solution to monitor all
    servers, network equipment, UPSs, and other
    IT infrastructure:
  • Process
    backlog of endpoint repairs:
  • Setup backup solutions for
    both Office365 and employee endpoints:
  • Provide tier
    1 / 2 IT support within the IT Operations team. Respond to tickets within our Zendesk ITSM, track issues to fulfillment while ensuring a great customer service experience for the internal team members

Skills:


  • Experience with
    Intune, Entra, Office365, Active Directory, Okta, Zendesk, Zoom
:


  • Experience supporting Windows
    10/11, MacOS in and endpoint deployment within enterprise environment.
  • Experience with
    TCP/IP, Basic networking, CMD Prompt / PowerShell.

Job Type:

Contract


Pay:
$ $35.00 per hour


Schedule:

  • 8 hour shift

Experience:


  • IT support: 5 years (required)
  • Office365: 5 years (required)
  • UPSs: 5 years (required)
  • Network equipment: 4 years (required)
  • Intune: 4 years (required)
  • Entra: 4 years (required)
  • Windows 10/11, MacOS: 4 years (required)
  • TCP/IP: 4 years (required)
  • SharePoint, Dropbox, Egnyte: 4 years (required)
  • Life Sciences (Pharma/GxP: 4 years (required)

Work Location:
On the road
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