Patient Service Representative - Woodridge, United States - Edward-Elmhurst Health

Edward-Elmhurst Health

Verified Company

Woodridge, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Highlights:

Position: Patient Service Representative
Location: Woodridge, IL
Full Time
Hours: Availability within 6:30a5p M-F and rotating weekends 8:30a4:30p

What you will need:

Required Education and/or Experience:
High School diploma or GED
Manual dexterity to operate various office machines

Preferred Education and/or Experience:

Associate degree in business or healthcare
Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills

General Summary:

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems.

Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes.

Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.

Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits: