Laboratory Technician 2, Client Services - Los Angeles, United States - UCLA Health

Mark Lane

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Mark Lane

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Description

Description

Join our team at the Immunogenetics Center as a Laboratory Technician 2, where you'll play a vital role in client services.


Your primary duties will include:

  • Answer incoming calls and address service problems, requests for patient and/or client information for clinical reports.
  • Prepare and send supplies to clients, including inventory management and ordering of all client supplies and department supplies.
  • Identify specimen types, reviewing labels/orders, and ensuring volume stability of specimens.
  • Receive and accession client specimens.
  • Perform specimen processing related to clinical testing using laboratory equipment.
  • Monitor and facilitate the internal routing of specimens, requisitions, and reports.
  • Perform data entry in LIS and maintaining inventory of supplies.
  • Handle administrative tasks such as printing, scanning, faxing, and filing reports.

Salary Range:
$ $43.22/hour


Qualifications:


  • High School diploma or equivalent (e.g. HiSET or GED).
  • At least 2 years of customer service experience in a clinical laboratory setting.
  • Outstanding customer service skills.
  • Proficiency in Microsoft Office suite.
  • Ability to work a flexible schedule based on operational needs.
  • Superb time management and organizational skills.

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