Laboratory Technician 2, Client Services - Los Angeles, United States - UCLA Health
Description
Description
Join our team at the Immunogenetics Center as a Laboratory Technician 2, where you'll play a vital role in client services.
Your primary duties will include:
- Answer incoming calls and address service problems, requests for patient and/or client information for clinical reports.
- Prepare and send supplies to clients, including inventory management and ordering of all client supplies and department supplies.
- Identify specimen types, reviewing labels/orders, and ensuring volume stability of specimens.
- Receive and accession client specimens.
- Perform specimen processing related to clinical testing using laboratory equipment.
- Monitor and facilitate the internal routing of specimens, requisitions, and reports.
- Perform data entry in LIS and maintaining inventory of supplies.
- Handle administrative tasks such as printing, scanning, faxing, and filing reports.
Salary Range:
$ $43.22/hour
Qualifications:
- High School diploma or equivalent (e.g. HiSET or GED).
- At least 2 years of customer service experience in a clinical laboratory setting.
- Outstanding customer service skills.
- Proficiency in Microsoft Office suite.
- Ability to work a flexible schedule based on operational needs.
- Superb time management and organizational skills.
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