Customer Advisor - Chugcreek, WY, United States - Stellar Enterprises

Stellar Enterprises

Verified Company

Chugcreek, WY, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Employer:

BKK VerbundPlus

Address:

BKK VerbundPlus
Zeppelinring 13
88400 Biberach a.d. Riß

Contact Person:

Dagmar Erz

Employer Description:

The Health Guides of BKK VerbundPlus

As a statutory health insurance company with over 130 years of experience, we take care of almost 140,000 insured individuals.

We see ourselves as guides for our members:
to maintain, promote, and, if necessary, regain their health. We are happy to assist them with all questions regarding statutory health insurance.

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In the field of care management, you will inspire our members and prospects: with competent advice and quick solutions through BKK VerbundPlus - the health insurance company with the best dental benefits in Germany.

Your tasks:

You are our member expert

As such:
- you advise on all aspects of benefits - by phone, through digital channels, or in person
- you handle customer processes to completion, such as provision of medical and assistive devices, dental treatment, household assistance, exemption from co-payments, pregnancy benefits, or psychotherapeutic treatments
- thanks to your communicative and empathetic nature, you understand what customers want and need
- you approach conflict situations positively and find solutions that make people happy

Your profile:

Empathetic, communicative, enthusiastic, and a true team player with