Bilingual Interpreter - Richmond, United States - City of Richmond, VA

City of Richmond, VA

Verified Company

Richmond, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you Richmond
R.E.A.D.Y?

Respect.
Equity.
Accountability.
Diversity
YOU

This is an
EXCITING time to Join the City of Richmond We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce.

As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

-
Virginia Retirement System (VRS):

-
Language Incentive:

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Referral Bonus:

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Tuition Assistance Program**
Description:
Duties include but are not limited to:

Assisting with information and referral for walk-in customers;
Conducting focused interpretations (spoken) for various City departments by assisting with inperson appointments or overthephone;
Responding to and assists with customer requests, inquiries and problems on the telephone and in person;
Ensuring unique cultural concerns are addressed for customers with little or no English communication skills;
Assisting in the facilitation of the Department of Social Services projects to include community outreach events;
Providing written translation of City forms/documents into appropriate language format;
Performing data entry of client information;
Performing routine office tasks such as answering telephones, preparing correspondence, mail processing and filing and preparing routine daily and weekly reports;
Assisting in the facilitation of the Department of Social Services community partnerships and projects.

City of Richmond Department of Social Services employees are considered essential personnel may be required to work during inclement weather and times of declared emergencies.

Qualifications, Special Certifications and Licenses:

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge in cross-cultural adaptation and cultural inclusion principles/theories and practices; community organizing, advocacy, outreach, and partnership; familiarity using interpretation equipment; and Benefit programs such as SNAP, Medicaid, TANF, including requirements for eligibility determination of benefits.

Demonstrated skills in Foreign and English language proficiency (e.g., English and Spanish) to provide accurate and efficient written and oral interpretation and translation services; partnership and community building; communication, interpersonal and active listening skills as applied to interactions with coworkers, supervisors, and customers sufficient to exchange and convey information and receive directions; and Public speaking.

MINIMUM TRAINING AND EXPERIENCE:

Associate's degree in business, liberal arts, international studies, human services, social services, or a related field;
2 years of experience in interpreting/translation with demonstrated native speaker proficiency for translating. Must have fluency in applicable foreign language and English;
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

Certified Interpreter is preferred.

PREFERRED TRAINING AND EXPERIENCE:

One (1) year of administrative support experience;
One (1) year of experience working in a Social Services or Human Services environment;
One (1) year of experience using Microsoft Office;
Familiarity with Social Services systems: SPiDER, VaCMS, MMIS, and SVES is preferred;
Must be willing to assist all customers to include English speaking customers.

_Equal Employment Opportunity Statement_

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. _
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training._

The City of Richmond Values Veterans-_We are an Official V3 Certified Company._

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.