Receptionist - Cockeysville, United States - Arrow Child and Family Ministries
Description
Overview:
The receptionist operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Benefits Include:
- Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
- Parental Paid Leave
- Retirement savings plan with company match.
- Paid time off and holiday pay.
- Mileage reimbursement.
- Tuition reimbursement available.
- Company sponsored learning and development
Min:
USD $17.00/Hr
Max:
USD $19.00/Hr
Responsibilities:
Other duties may be assigned as necessary.
- Relates to callers and visitors in courteous and professional manner.
- Answers incoming calls, determines purpose, and forwards callers to appropriate personnel or department.
- Takes and delivers messages or retrieves messages from voice mail and forwards to appropriate personnel.
- Answers questions about ministry and provides callers with address, directions, and other information.
- Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access when required.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Maintains conference room calendars.
- Assists administrative staff by performing clerical duties as needed, such as filing and photocopying.
- May provide specialized departmental support by location.
- Attends trainings and meetings as required.
- Shares/transmits the mission and vision of Arrow Child & Family Ministries to staff and to clients and families served.
- Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
- May be required to drive ACFM vehicles, be insurable with our auto insurance provider, and complete Arrow's vehicle training.
Qualifications:
High School diploma or GED and at least one (1) year receptionist or admnistrative experience.
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