Employee (Male/Female/Diverse) Order Handling - Boswell, IN, United States - Aurora Solutions

James Miller

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James Miller

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Freelance
Description

Employee (M/F/d) Order Handling - Boswell, IN


Join the ABB team in Boswell, IN and be a part of our global mission to transform society and industry towards a more sustainable future.

At ABB, we value diversity and inclusion in all aspects, including gender, LGBTQ+, abilities, ethnicity, and generations. We are on a journey to celebrate and embrace individual differences, and we invite you to join us.


Reporting to:
Head of Order Handling


Your responsibilities:


  • Enter orders into OMS/SAP and coordinate with plants for ordering
  • Clarify customer orders and handle complaints independently
  • Provide customer support before and after order booking, especially for complaints related to delivery dates, order changes, cancellations, and other inquiries
  • Communicate with plants to clarify delivery dates and troubleshoot any issues
  • Create invoices, credit notes, and track payment transactions and deliveries
  • Support and maintain master data

Your background:


  • Completed commercial education
  • Previous relevant work experience is preferred, but we also welcome motivated individuals starting their career
  • Experience with SAP is a plus
  • Ability to work independently and collaborate with crossfunctional teams
  • Strong interpersonal skills and ability to communicate effectively with internal and external customers
  • Fluent in German and basic knowledge of English

Benefits:


  • Retirement plan
  • Flexible work arrangements
  • Onsite canteen
  • Employee Share Acquisition Plan
  • Wellbeing program
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