Commercial Employee - McDowell, VA, United States - Matrix Dynamics
Description
For our HANSETRANS team inBremen, we are looking for reinforcements for our furniture transport division as soon as possible as a
Commercial Employee (m/f/d)
Order Management / Customer Service / Administration
Your tasks:
- Contact person for our customers, contractors, and drivers (m/f/d)
- Acquisition and organization of customer orders
- Tour coordination, tour planning (TPS), and deadline monitoring
- Ensuring timely delivery and assembly of furniture pieces
- Handling of complaints and damages
Your profile:
- Ideally completed commercial training and/or professional experience in the field of freight forwarding and logistics, but also career changers (m/f/d) from customer service or with experience in tour planning and interest in transport logistics are welcome
- Enjoyment in customer consultation and organizing appointments
- Empathy, but also assertiveness and commitment
- Reliable, organized, independent work style and a confident, friendly demeanor
- Good German language skills and communication abilities
- Proficient in MS Office (Excel/Word), experience with transport management software and/or quick adaptation to new IT systems
Our offer:
- A secure job in a familylike work environment and relaxed atmosphere
- Intensive training and challenging tasks with responsibility
- Flat hierarchies and short decisionmaking processes
- Personal growth with individual development opportunities
- Good transportation connections through public transport and sufficient parking spaces
- Numerous benefits as part of our company health management,
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