- Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns.
- Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
- Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
- Plans and conducts new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures.
- Supervises a team of technicians to ensure service (production and sales) goals are met. Maintains positive morale among personnel and actively promotes teamwork.
- Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures.
- Determines work procedures issuing oral and written instructions. Expedites workflow by coordinating the sharing of information between customer and field technician. Prepares work schedules and assigns and monitors duties to service personnel for efficiency.
- Prepares composite reports from individual reports of subordinates. Conducts daily and weekly management meetings.
- Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies.
- Maintains Department of Transportation Pre/Post Trip Inspection and Drive Qualification files. Ensures current licensing is maintained by all associates as required by company policy/state and/or federal law.
- Associate's degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience.
- 2+ years of supervisory management experience required
- Certificates, licenses, and registrations as required by federal and state law
- Bachelor's degree and sales experience preferred
- Requires extensive local travel.
- Valid, permanent driver's license from state of residence and a clean driving record per company standards are required. Current liability auto insurance required. Must be able to obtain and maintain a valid DOT medical card. Must be 21 years of age by date of hire.
- Excellent verbal and written communication skills
- Ability to communicate effectively at all levels of leadership and with front line staff
- Excellent leadership skills in team building, selecting talent, training, mentoring and developing a sales team, executing goals
- Excellent time management skills
- Practical knowledge of service industry and experience in developing and executing sales plans
- Business process analysis skills
- Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Sit or stand
- Walk on uneven surfaces or climb stairs for an extended period of time
- Use hands and arms to handle, feel or reach
- Speak and hear
- Use vision abilities for close, distance, color, peripheral, depth, and focus
- Lift up to 50 lbs independently
- Push and pull equipment
- Stoop, kneel, crouch or crawl
- Moderate to loud
- Subject to outdoor weather conditions which may include extreme cold, extreme heat, or wet conditions
- Subject to exposure to animals and insects
- Regularly exposed to chemicals using appropriate safety equipment
- Occasionally work near mechanical or moving parts
-
Client Services Manager
3 weeks ago
BAYADA Warminster Township, United StatesBAYADA Home Health Care has an immediate opening for a Client Services Manager in our Warminster, PA Hospice Office. · If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our cl ...
-
Service Manager
2 weeks ago
TruGreen Warminster, United StatesR21486 · 101140 · 200 Ivyland Road, Warminster, Pennsylvania 18974 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dyn ...
-
Service Manager
1 week ago
Tru Green Warminster Township, United States101140 · 200 Ivyland Road, Warminster, Pennsylvania 18974 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams whi ...
-
Automotive Service Manager
3 days ago
Bridgestone America, Inc. Warminster, United States**Automotive Service Manager** · Employee: Regular : Full time · Location: Warminster , PA · Team: Retail · : 2021_20580 · Zip Code: 18974 · Posted Date: :00:00 · **Company Overview** · Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and ...
-
Associate Area Service Manager
2 weeks ago
Limbach Company, LLC Warrington, United States** Limbach Facility Services LLC** · ** Associate Area Service Manager** · Warrington, PA 18976 · **POSITION SUMMARY/OBJECTIVE:** · The incumbent grows a service area through the sale of spot work, projects, and maintenance contracts. S/he assumes responsibility for meeting t ...
-
Category Manager- Procurement Services
5 days ago
Asplundh Willow Grove, United StatesCategory Manager- Procurement Services We are looking for a highly skilled and motivated Category Manager to support our business in the sourcing of capital assets. The Category Manager is responsible for the development, implementation, and executio Manager, Procurement, Busines ...
-
File Manager/Customer Service
4 days ago
ROYAL WATER DAMAGE RESTORATION INC Willow Grove, United StatesJob Description · Job DescriptionOne of the fastest growing and well-respected local royal water damage restoration is seeking a high-energy, detail oriented individual to provide support to our amazing field staff. We make a difference in people's lives every day. We need the ri ...
-
Nursing Service Manager
3 weeks ago
SilverWorks Penn Wynne, United StatesA natural workplace combined with diverse caregiving tasks and a close-knit Charleston team awaits you at our residential and nursing center, Klostergarten. Located near the former Kirchwelver monastery on the edge of the state forest in Welver, you will work together with a fami ...
-
Sprinkler Service Manager
2 weeks ago
ADT Warminster, United States**_Company Overview:_** · **_ Duties:_** · - Responsible for planning, implementing and managing the activities of the entire Service workforce. · - Ensures the group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controllin ...
-
Chick-fil-A - Warrington Crossing Warrington, United StatesJob Description · Job DescriptionIt's a GREAT day at Chick-fil-A · Are you looking to join a team that is full of growth opportunities? · If so, this opportunity might be for you · We are looking for LEADERSHIP Candidates · Chick-fil-A Warrington Crossing and Warminster, are look ...
-
Grupo Bimbo Horsham, United StatesCustomer Executive Food Service Contract Management Customers CMC · req · Employment Type : Regular · Location : HORSHAM,PA · Have you ever enjoyed Arnold, Brownberry or Oroweatbread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee,Entenmanns or Marinela ca ...
-
Service Manager
2 days ago
The Thompson Organization Doylestown, United States Full timeBased in historic Doylestown, The Thompson Organization proudly serves Bucks County, the Greater Philadelphia Area and New Jersey. Since 1969, The Thompson Organization has been consistently committed to providing outstanding customer service from the moment you walk into our sho ...
-
Service Manager
2 weeks ago
The Thompson Organization Doylestown, United States· We are looking for an experienced Service Manager to lead a team of Lexus professionals. What does it mean to work at Thompson Lexus? It means acting on the highest level of empathy and professionalism with every customer and employee to anticipate and address needs before the ...
-
Client Services Manager
4 weeks ago
Longevity Holdings, Inc. Fort Washington, United StatesLongevity Holdings (doing business through its subsidiaries ITM TwentyFirst, ITM, The Berwyn Group, Inc., Maple Life Analytics, LexServ, Fasano & Associates and PBI Research Services) is a fast growing company that provides senior longevity data, analytics and services to the pen ...
-
Resource Services Manager
6 days ago
Verinext Blue Bell, United StatesSince 2001, Verinext has led the way in representing innovative, industry leading technology solutions with a customer-first mentality. In a market where many vendors are tied to a specific manufacturer's offerings, or treat all technology like it is a commodity, Verinext has bee ...
-
Service Manager
1 week ago
Chick-fil-A Norristown, United States Full timeA Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leader ...
-
Service Manager
4 days ago
Animal Health International Philadelphia, United StatesJob Summary · What can you expect as a Field Service Manager? As a Service Manager with Patterson Dental, you will partner with the Operations Manager and General Manager to develop local market service strategy by aligning branch and corporate initiatives to encourage growth o ...
-
Service Manager
2 weeks ago
EDP Ottsville, United StatesOur Culture · EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. · We ...
-
Service Technician
3 weeks ago
NebulaWorks Willow Valley, United StatesService Technician (M/F/D) - Career Changer · Location: Frankfurt am Main · Type of Employment: Full-time · Working Hours: 40 hours per week · About KPS Prüfservice · KPS Prüfservice is one of the leading companies nationwide in the field of electrical equipment testing. Our focu ...
-
IT Business Consultant for Construction Systems
3 weeks ago
Skyline Enterprises Southampton Meadows, United StatesSouthampton Meadows is responsible for the selection, provision, operation, and further development of IT infrastructures, platforms, and business applications as the central IT service provider for Schwarz IT KG. This includes providing IT services for Kaufland, Lidl, and Schwar ...
Service Manager - Warminster, United States - The Ladders
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
101140200 Ivyland Road, Warminster, Pennsylvania 18974
TruGreen accepts applications on an ongoing basis.
Job Description
TruGreen is committed to providing personalized attention for our associates.
We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals.
We continuously strive to make TruGreen an employer of choice and "a great place to work"Position Overview
Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists.
Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations.
Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to:
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce.
By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$60, $100,802.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law.
Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed.
Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law.In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit or to request an application accommodation, please visit
California Residents:
When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
TruGreen performs pre-employment testing.To view our disclaimer,