Customer Management Order Processing Clerk - Carteret, NJ, United States - Emerald Enterprises
Description
Germania Inkasso is a leading service provider in B2B debt collection. Our clients include small German medium-sized companies as well as international corporations. Our clients value our high level of expertise and many years of experience in debt management.As a
Customer Management Clerk
Order Processing (m/f/d), you play a central role in the administration and processing of customer inquiries.
You act as a link between our clients and our internal departments, ensuring that all orders are processed efficiently and accurately.
- Your responsibilities
- Precise recording and processing of customer inquiries and orders in the system
- Thorough review of order data for completeness and accuracy
- Close collaboration with other departments to ensure smooth processing of orders
- Active communication with customers for inquiries or clarification of details
- Maintenance and updating of the customer database
- Creation and processing of reports and statistics
- Participation in the optimization of internal processes in customer management
- Your qualifications
- You have completed a commercial or similar education or have comparable qualifications
- You have initial professional experience in a similar position, ideally in the field of customer management or order processing
- You have a high level of competence in data processing (accounting, SAP, HR-Excel, etc.)
- You impress with your communication skills and sociability
- You have excellent German language skills and are fluent in English
- What we offer
- A challenging and varied job in a dynamic team
- Comprehensive training and regular further education opportunities
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