Service Advisor for Cars - Kent, WA, United States - Oceanic Ventures
Description
THESE TASKS AWAIT YOU:
- Acceptance of orders and services for Mercedes-Benz vehicles within the framework of dialogue acceptance together with the customer
- Determination and documentation of repair scopes
- Creation of workshop orders and cost estimates
- Initiation of necessary customer service measures and examination of any warranty or goodwill claims
- Definition and explanation of the time and cost framework of the services to the customers
- Coordination of vehicle returns and payment methods
- Communication and coordination of orders at department level
WHAT YOU BRING:
- A successfully completed technical vocational training, ideally with further training as a certified service advisor
- A completed further training as a master mechanic
- Ability to adapt to constant technological innovations and changes
- Desirable experience with the Mercedes-Benz brand
- Strong communication skills and customer orientation
- Confident and friendly demeanor
- Class B driver's license
WHAT'S IN IT FOR YOU:
- Welcome event and tailored training for your successful start
- Punctual and performancebased payment
- Participation in company success in the form of special payments according to collective agreement
- 30 days of vacation
- Company pension plan
- Annual training budget in the form of further education opportunities
- Discounts on our products and services
- Bicycle/ebike leasing
- Corporate benefits
- Company parties and team events
- A secure job in a modern work environment
WE HAVE:
Are you convinced? Then we look forward to your meaningful online application
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