Service Advisor for Cars - Kent, WA, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

THESE TASKS AWAIT YOU:

  • Acceptance of orders and services for Mercedes-Benz vehicles within the framework of dialogue acceptance together with the customer
  • Determination and documentation of repair scopes
  • Creation of workshop orders and cost estimates
  • Initiation of necessary customer service measures and examination of any warranty or goodwill claims
  • Definition and explanation of the time and cost framework of the services to the customers
  • Coordination of vehicle returns and payment methods
  • Communication and coordination of orders at department level

WHAT YOU BRING:

  • A successfully completed technical vocational training, ideally with further training as a certified service advisor
or

  • A completed further training as a master mechanic
  • Ability to adapt to constant technological innovations and changes
  • Desirable experience with the Mercedes-Benz brand
  • Strong communication skills and customer orientation
  • Confident and friendly demeanor
  • Class B driver's license

WHAT'S IN IT FOR YOU:

  • Welcome event and tailored training for your successful start
  • Punctual and performancebased payment
  • Participation in company success in the form of special payments according to collective agreement
  • 30 days of vacation
  • Company pension plan
  • Annual training budget in the form of further education opportunities
  • Discounts on our products and services
  • Bicycle/ebike leasing
  • Corporate benefits
  • Company parties and team events
  • A secure job in a modern work environment

WE HAVE:
Are you convinced? Then we look forward to your meaningful online application

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