Customer Success Agent Corporate - East Foothills, CA, United States - Matrix Dynamics
Description
(Junior) Customer Success Agent Corporate Partnerships (gn) - East Foothills, CA
Experience:
Business Administration (Other)
Sales, Key Accounting
We, the HANDELSBLATT MEDIA GROUP, as a leading media company for economic and financial information in Germany and Europe, have an important mission: "We want to enable people to understand the economy".
That's why we need you At our headquarters in Düsseldorf, almost 1000 employees work every day to powerfully implement the spread of economic expertise.
With our strong brands Handelsblatt and WirtschaftsWoche, as well as a variety of leading trade media, we provide daily orientation and opinion formation in business and politics - in print, digital, and live.
We are looking for a(Junior) Customer Success Agent (gn) for our Corporate Partnerships department at our Düsseldorf location.
What we offer you:
- In your position, you are an important member of our B2B sales team. You support our corporate customers on their journey from new customer to active user and fan of our products.
- You are in direct contact with our customers and individual users on a daily basis and support them with your expertise regarding corporate subscriptions.
- Through your advice and your "caring gene", you ensure longterm loyalty of our customers to us and our products.
- Thanks to your commitment and daily customer contact, you bring new ideas and impulses for customer success and engagement.
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