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    Patient Service Specialist - Phoenix, Arizona, United States - Banner Physical Therapy

    Banner Physical Therapy
    Banner Physical Therapy Phoenix, Arizona, United States

    2 weeks ago

    Default job background
    Permanent
    Description

    Overview:
    Patient Service Speicalist

    Phoenix, Arizona

    Float Position - will travel to different clinics

    Job Description

    When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center.

    The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.

    Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.


    Schedule:
    Center Location: 14001 N. 7th St. Suite A-102. Phoenix, AZ Home Based Clinic)


    Type of Employment:
    Full Time


    Hours:
    M-F

    Starting at $17/hour - more based on experience


    Responsibilities:
    Responsibilities

    We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

    In this role, typical responsibilities include the following:
    Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit

    Schedule patient appointments in person or over the phone

    Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team

    Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

    Provide patients with pertinent information about their next appointment as they check out

    Respond to requests for information from patients, providers, and coworkers



    Qualifications:
    Minimum

    Qualifications:
    High School Diploma or GED required

    1 Year of Front Desk Experience

    Preferred

    Qualifications:
    Insurance Verification Experience


    Physical Requirements:
    Ability to walk, stand, bend, and reach consistently throughout a work day/shift

    Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

    Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

    Ability to carry office supplies up to 10lbs

    Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

    Ability to speak and hear sufficiently to understand and give directions


    Additional Data:


    Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment.

    This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.

    As an employee at Select Medical, you will have the ability to impact people's lives in truly meaningful ways every day.

    We are looking for someone to join our team who will help us make a positive impact in the local community.


    Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer.

    Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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