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    Program Director - Dallas, United States - Sapear Inc

    Sapear Inc
    Sapear Inc Dallas, United States

    3 weeks ago

    Default job background
    Description

    Required Technical Skill Set:
    IT IS (Network – Switching, routing, SDWAN, Firewall, Load Balancer, Wifi, TAC, Unified Communication)

    Required Skills

    Large Program delivery experience in Network and Infrastructure domain
    Experience of large/complex transition with Rehire involved.
    Experience is managing multi locations Global delivery.
    Customer expectation management and conflict management
    Managed large transformation initiative.

    Financial Management:

    Monitor project financials to ensure accurate forecasting, including revenue, costs, and profitability, and take appropriate actions to ensure project success.

    Managed growth target for the account or unit

    T-shaped breadth/depth of experience in architecting and solutioning Infra Services across datacenter (compute and storage), network services and workplace (EUC).

    Awareness of mature/emerging next-gen Network offering SDWAN, VNX, Software Defined Network, Voice Solution
    Exposure to technology platforms, tools and accelerators for Service Management, Business Continuity / Disaster Management
    Exposure to Runbook and Cognitive Automation of infrastructure operations
    Certification /Knowledge of one or more of TOGAF, SIAM, architecture, service/project management and ops governance methodologies
    Industry or Customer Contextual Master with Knowledge of Industry Reference architecture for Communication services
    Innovation / Creative thinking mindset with exposure to creating and positioning reusable and re-deployable solutions

    Desirable

    Delivery experience in Network and Telecom
    Experience in customer engagement
    Experience in Onsite/Offshore delivery
    Experience in Financial and accounting
    Knowledgeable in one or more of Design Thinking, evangelizing technology through storytelling, messaging and presentation skills, structured problem solving.
    Architectural accountability for execution of multiple large Enterprise IT infrastructure projects encompassing scope such as consolidation or modernization.
    Demonstrated ability to elicit customer requirements, define project scope and validate deployment.
    Demonstrated ability to work with COIN and/or Strategic Industry partners to co-develop innovative solutions.
    Experience in presenting at IT industry forums and conferences (i.e., whitepapers and case studies)

    Responsibility of / Expectations from the Role

    Role Definition:
    Industry Offering / Transformation


    This role requires an understanding of Service Delivery, business imperatives and the ability to leverage technology operations knowledge to conceptualize and sell create-once, sell-many-times solution offerings.

    Delivery management, Resource management, Competency development, understanding business dynamics.
    Ideas to improve Customer ability to provide superior service to end customers through leveraging right technology and process.
    Drive team for continuous improvement to enhance customer experience and better resource utilization.

    Key Responsibilities

    Delivery management
    Business development
    Resource management
    Support new deals with transformation roadmap.
    Financial management

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