Certified Service Advisor - South Whittier, CA, United States - Orion Innovations
Description
Responsibilities:
This is your chance with Porsche.
The Porsche Center Limburg sells one of the most successful sports car brands in the world with Porsche. Our goal is to continue this success in the future and provide optimal service to our customers. To strengthen our team, we offer a position as a
Certified Service Advisor (m/f/d)
- Compliance with the Porsche service core process (appointment scheduling, appointment preparation, vehicle intake, steering of repairs/service into the workshop, quality control, vehicle return, followup of appointments)
- Conducting direct intake and informing customers about necessary work on their vehicle
- Invoicing service orders and explaining invoices
- Managing external orders
- Active sales of service, parts, and accessories
- Maintaining customer relationships
Requirements:
- Completed vocational training in the automotive industry
- Several years of experience as a service advisor
- Confident handling of servicespecific tools
- Technical product and model knowledge
- Good organizational skills, negotiation skills, and excellent manners
- Strong customer orientation, high teamwork skills, and flexibility
- Familiarity with the DMS system "Carlo" is an advantage
- Certification as a certified automotive service advisor is an advantage
Company Profile:
We at Porsche Center Limburg are convinced that motivated employees are the key to a company's success. A healthy mix of experienced employees and dedicated young professionals is our recipe for success and a secure future.
Our young and motivated team is characterized
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