Quality Assurance Team Lead - Whippany, United States - Barclays

Barclays
Barclays
Verified Company
Whippany, United States

2 weeks ago

Mark Lane

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Mark Lane

beBee recruiter
Description

Quality Assurance Team Lead-Data

Whippany, NJ


As a Barclays Quality Assurance Team Lead-Data, you will play a critical role in the success of the Client Data Maintenance QA team through solid and effective management & leadership and the provision of skilled technical and analytical support, enabling the business to provide a leading service to other areas of the bank.

This is an opportunity to be responsible for joining and spearheading a fast moving team in its infancy to deliver objectives whilst providing a first class service to stakeholders and clients alike.


Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.

We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted.

An important and growing presence in the USA, we offer careers providing endless opportunity.


What will you be doing?

  • Spearheading, managing and motivating a high performing team with a focus on high standards, quality, customer service, controls, execution and delivery
  • Supporting Head of Data Maintenance in building a best in class 'Go To' team for expertise and embed the culture of 'Right First Time' across the department
  • Building and maintaining effective relationships with key stakeholders across Technology and Operations in order to champion or challenge policy and procedural changes as needed
  • Being responsible for supporting Head of Data Maintenance to embed a solid control framework and embed a culture of risk
  • Provisioning and managing Quality MI metrics to be assessed with the team and presented to senior management and key stakeholders
  • Inspiring and driving high performance in individuals and the team, enabling each member to understand their role in team success
  • Championing colleague engagement in the teams and across the wider business ensuring the Barclays Purpose, Values and Behaviours are at the heart of everything we do

What we're looking for:


  • Good level understanding of Barclays Corporate systems
  • Proven ability to make decisions using own initiative and without guidance or support
  • Ability to contribute effectively when collaborating with colleagues at more senior levels across Data Maintenance and with colleagues, both verbally and written
  • Proven ability to analyze a significant amount of data and offer solutions and recommendations for improved operational control efficiency

Skills that will help you in the role:

  • Proven experience in Client Data Maintenance and KYC
  • Experience of working and collaborating with key stakeholders e.g. Technology
  • Ability to contribute effectively when collaborating with senior colleagues, across the breadth of business/strategic issues
  • Proven ability to prioritize effectively, setting direction and targets, balancing resources and managing stakeholders expectations

Where will you be working?
Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily.

With state-of-the-art work facilities and many added features like pool tables, cafés and a gym - it's a place you can call home.

Our office is minutes away from Morristown, known for its rich history and lively modern spirit.

With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.

LI-Hybrid
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