Server Assistant - Sacramento, United States - Denny's
Description
This job posting is for employment at an independently owned and operated franchisee of Denny's.Service Assistant
Accountability
Reporting to the General Manager and Restaurant Manager, the Service Assistant maintains the restaurant's interior and exterior, keeping all areas clean and organized.
Keeps front and back of the house area clean, organized and stocked, at all times, to provide timely guest service.
Exhibits Denny's Guiding Principles when interacting with others.Key Business Areas
A "Key Business Area" is an area of performance in which the Service Assistant must be successful to meet their accountabilities.
- Consistently exhibits Denny's Vision, Mission, and Guiding Principles
- Busses, cleans, and resets tables
- Checks restrooms and hand washing stations every half hour for cleanliness and supplies
- Maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris
- Maintains restaurant interior to be clean, safe, and inviting for guests and employees
- Regularly cleans and inspects dish machine and other machinery as required; maintains proper dish machine chemical levels
- Properly sorts and washes all dishware, and promptly replenishes kitchen and dishware in service areas
- Immediately cleans up spills and broken glasses and dishes
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- Assists with stocking deliveries; rotates perishable stock in accordance with standards
- Performs sidework and other deep cleaning duties as assigned
- Willingly assists others without being asked
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides prompt and courteous service and is cordial to all team members and guests
- Completes all other tasks and duties as assigned
Essential Functions
- Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift; places items on high and low shelves in store rooms, service areas, walkin coolers, and freezers
- Must be able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in work area
- Must be able to work inside and outside
- Must be able to observe wares for cleanliness and chemical labels for safe handling
- Must be able to stand and walk during a 4 to 8 hour shift
- Must be able to frequently immerse hands in water
- Must be able to work with all Denny's menu products
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
- Must be able to tolerate extreme temperature changes in kitchen and freezer areas
- Must be able to work with potentially hazardous chemicals
Position Qualifications
- Able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to pass all required tests and training requirements
- Must be able to work a flexible schedule, including holidays, nights, and weekends
- Possesses excellent guest service skills
- Able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
Denny's Guiding Principles
- Guests First
consumers. They are our guests and we invite them into our homes with open
arms. They are the very reason why we are in business and the center of
everything we do.
- Embrace Openness
budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
- Proud of Our Heritage
healthy portions at a fair price.
No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
- Hungry to Win
We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
- ThePower of We
the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and
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