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Telecommunications Coordinator - Staunton, United States - VA Dept of Transportation

VA Dept of Transportation

Verified Company

Staunton, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Title:
Telecommunications Coordinator

State Role Title:
Prog Admin Specialist I

Hiring Range:
$51,490 - $83,671

Pay Band: 4

Agency:
VA Dept of Transportation

Location:
Staunton District Office

Recruitment Type:
General Public - G

Are you driven by technology? Are you driven by customer service? VDOT's Telecommunications Coordinator is the job for you

Job Duties

Specifically, you will:
Provide tech support with VTC and AV connections, troubleshooting, and scheduling
Procurement, activation, training, support, and record keeping with VDOT Mobile Communications Use Memo
Use troubleshooting tools and managing agency mobile devices
Gather & analyze data and prepare reports
Deliver exemplary customer service

Minimum Qualifications

Ability to gather, analyze data and prepare reports.
Ability to develop and maintain effective working and interpersonal relationships with all divisions and customers.
Ability to communicate effectively orally and in writing with individuals and groups.
Skill in the use of personal computers and Microsoft Desktop products (Windows, SharePoint, Outlook, Exchange, and MS Office Suite)
Ability to prioritize, organize multiple demands in a continuously changing environment and meet established deadlines.
Skill in the use of troubleshooting tools, managing and administering wireless devices.
Capability to work with minimum supervision and act as lead when the need arises.

Additional Considerations

Experience with Microsoft Desktop products, wireless devices and VTC equipment.
A combination of training, experience, or education in Telecommunications, Information Systems or related field desired.

Special Instructions

Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

In addition to a rewarding work experience, VDOT offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

Multiple positions may be filled from this posting.

VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

Contact Information

Name:
Ciara Diehl

Phone:

Note**:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer