Public Affairs Manager - Costa Mesa, United States - Mesa Water District

Mesa Water District

Verified Company

Costa Mesa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description:

- **Professional & Technical Expertise*

Experience managing public communications, outreach programs, and communication strategies.

-
Crisis Management:

Ability to effectively navigate the media and public communications during a major threat to agency operations or reputation.

-
Action & Results Focus

Sees goals and projects through to completion despite hurdles.

-
Adaptability:

Ability to quickly shift priorities as the situation requires.

-
Innovation:

Devising new and better ways of doing things.

-
Professional Integrity & Ethics

Can be counted on to be true to one's word and take accountability for one's actions.

-
Written & Oral Communication

Expert communicator both orally and in writing.

-
Presentation Skill

Develops and delivers effective and persuasive presentations.

-
Customer Focus

Puts oneself in the customer's shoes when designing and providing services.

-
Involving Others:

Engages others for input, contribution, and a shared responsibility for outcomes.

-
Professional Impact

Presents self as a positive representative of the organization, commands positive attention in large group settings, and is comfortable talking to the media.

-
Developing Others

Supporting others in stretching and expanding their capabilities.

-
Leadership:

Creating a positive work environment in which staff are motivated to do their best.

-
Managing Performance

Recognizes superior or improved performance and intervenes quickly in response to developmental needs.

-
Project Management

Ensures projects are ontime, onbudget, and achieve their objectives.

-
Strategic Perspective

Understands factors that are shaping the industry and anticipates opportunities that will be opening and closing; keeps an eye on the "big picture and long range implications.

The Position:

The Public Affairs Manager plans, directs, manages, and oversees the activities and operations of the Public Affairs department including public information, community outreach, education, marketing, and communication programs for the District.

They also serve as the District's liaison with the news media, oversee and participate in the development and dissemination of a wide variety of information and publications of public interest, lead the development of communication strategies and plans to enhance the District's visibility, oversees and participates in special events, oversees water education and water use efficiency programs, policies, procedures and rebates, coordinates assigned activities with other departments and outside agencies, and provides responsible and professional administrative support to management personnel.

Receives administrative direction from the General Manager. Exercises direct or general supervision over professional, technical and/or administrative staff.

Representative Duties:

Assumes management responsibility for the full range of communication, water education, and water use efficiency functions, including planning, coordinating, implementing, and promoting public information, outreach and communications programs.
Establishes schedules and methods for providing communication strategies and activities; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
Plans, directs, manages, and oversees the preparation and editing of various projects including bimonthly customer newsletter, District brochures, event flyers, and bill inserts; develops, designs, organizes, and maintains District public display materials.
Serves as the District's primary contact with the media and acts as District spokesperson; proactively pitches media and issues media releases for positive positioning of the District; prepares information for distribution to staff, general public, and other agencies.
Develops a variety of strategic public relations plans, which includes: issues/crisis management, organizational objectives, annual strategic plans, and other related plans.
Fosters positive relations and good communications with Chambers of Commerce, local cities, civic associations, homeowners associations, and nongovernmental organizations such as environmental groups.
Manages the development of department goals and objectives, as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
Plans, directs, and coordinates through subordinate level staff; provides or coordinates staff training and professional development; coaches/mentors and evaluates assigned employees; works with employees to correct deficiencies; recommends and implements discipline procedures.
Oversees operation of the Mesa Water Education Ce