1st Level Support - Black Diamond, FL, United States - SilverLinx

SilverLinx
SilverLinx
Verified Company
Black Diamond, FL, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
For one of our major clients, we are currently looking for
an employee in permanent employment who meets the following requirements:


Your tasks:


  • Telephone support and user support for ITrelated questions regarding hardware and software
  • Onsite support (replacement and installation of hardware and software)
  • Preparation of IT equipment for internal events (e.g. video conferences, presentations, etc.)
  • Error analysis and troubleshooting
  • Support for internal data center relocations (MOVE)
  • Creation of documentation for all requests according to relevant logging procedures
  • Ensuring and adhering to SLAs in processes and policies

Your profile:


  • Successfully completed training as an IT specialist or professional experience in IT support
  • Solid knowledge in client support and confident handling of Windows 10 and MS Office 201
  • Knowledge of network technologies corporate networks and VPN would be desirable
  • Service and customeroriented working style complete your profile
  • Very good knowledge of German in spoken and written form

Framework parameters:


  • Location: Dresden
  • Duration: permanent employment with the client


Your
GECO contact person is looking forward to hearing from you and receiving your meaningful project history as well as your fee expectations.


Type of position:
Full-time, permanent employment


Salary:
€2, €3,600.00 per month


Working hours:

  • Monday to Friday

Benefits:

  • Flexible working hours

Work location:
On-site
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