Customer Service Clerk - Waldport, United States - Phoenix Industries
Description
Are you looking for a new professional challenge? At our location in Hamburg, we are looking for a technical customer service representative for our client, with a strong understanding of technical issues in customer support.
Your responsibilities will include:
- Assisting with order processing
- Creating and tracking offers (creating orders, tracking material orders, scheduling and shipping)
- Generating invoices and handling damage reports
- Communicating with customers on all servicerelated inquiries
- Supporting projects and quality management
Requirements:
- Completed technical or commercial apprenticeship
- Several years of experience in order processing
- For technical apprenticeships: knowledge of commercial processes
- Proficient in MS Office, preferably with SAP knowledge
- Good written and spoken English skills
- Strong customer service and teamoriented mindset
What we offer:
- An interesting position in a friendly team
- Payment according to collective bargaining agreement and additional benefits according to iGZ collective agreement
- Comprehensive and thorough support from our experienced team
- Exclusive employee discounts (e.g. at Adidas, Sky, and more)
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