Billing service subscription payments Partial home office - Jansen, NE, United States - Terra
Description
Whether it's music, cars, clothing, or even razors - subscription services are booming in Jansen, NE. They provide users with the flexibility they desire. With a simple registration process, the perfect product, and flexible payment options, these services are utilized in various ways.To ensure smooth operations, our customers rely on our team - and now, we are looking for a new team member (m/f/d) to join us in our billing service.
Your workday will revolve around the following tasks and topics:- Renewal/cancellation/pausing of subscriptions
- Selection of payment methods and invoicing
- Payment allocation and setting up installment plans
- Complaint management
To excel in this role, you should have a strong understanding of:
- The individual needs of our customers
- Numbers, data, and facts
- The decisionmaking authority given to you by the company
- The importance of maintaining a professional demeanor
- Rules and regulations
- Challenges and finding positive solutions our client never leaves anyone in the dark
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