Banking Center Officer - Oxnard, United States - Central Valley Community Bank

Central Valley Community Bank
Central Valley Community Bank
Verified Company
Oxnard, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

STATUS:
Non-exempt, full-time, 40 hours per week


DEPT/LOCATION:
Banking Services - Oxnard, CA


Essential Functions:
With or without reasonable accommodation must be able to perform all essential job functions as described below:

  • Research and facilitate the resolution of escalated customer service or transaction issues within limits of authority.
  • Schedule and manage the completion of required branch operational activities, including cash dispensers/recyclers, cash drawer limits, audits, certifications, transaction reporting, troubleshooting, etc. Monitor the vault status, including "sell/buy" transactions that service the teller cash drawers. Coordinate the ordering and shipment of cash.
  • Provide supervision of banking center operations in the absence of the manager, or at the direction of the management team.
  • Schedule, organize and conduct branch staff meetings. Reinforce customer service, compliance, product knowledge, current promotions, sales and quality expectations.
  • Assist with the scheduling, monitoring, coaching and training of branch staff. Coordinate and conduct transaction, products and services, and sales training events.
  • Oversee regulatory and compliance requirements related to BSA and CIP.
  • Conduct audit/inspection of new/superseded accounts initiated by other team members.

Minimum Qualifications to Perform Essential Functions

Knowledge, Skills and Abilities:


  • Knowledge of all deposit account opening and maintenance functions, including applicable policies and procedures, such as BSA and CIP.
  • Knowledge of consumer/small business loan features and processes.
  • Knowledge of branch operations functions, processes and procedures.
  • Ability to read, understand and communicate moderately complex information and instructions.
  • Exceptional client service skills.
  • Strong organizational and task management skills.
  • Ability to adapt quickly and efficiently to changing priorities.
  • Effective verbal and written communication skills.
  • Effective research and analysis skills.
  • Good judgment, decisionmaking and problemsolving skills.
  • Computer proficiency, including internet browsers and Microsoft Office Suite products.
  • Ability to achieve and maintain required licenses, registrations or certifications.
  • Proficiency at speaking, reading and writing English.
  • Ability to independently manage/perform all job functions and responsibilities.

Experience and/or Education:


  • Three years of progressively responsible branch operations experience, including one year in a lead operations role.
  • Three years of experience supervising branch operations staff and functions, preferred.
  • Demonstration of strong sales and business development skills, preferred.
Excellent benefits package for eligible employees and their families. Competitive salary BOE in the range of $ $37.45 Hourly.

Equal Employment Opportunity Employer/Veterans/Disabled.
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