Software Support Hero - Hartleton, United States - Spectrum Dynamics
Description
About Us
The AlphaConsult Group - experts with 15 strong brands under one roof
Find competent employees and suitable job offers. We are AlphaConsult KG, your partner for profession and career. AlphaConsult KG specializes in high-quality personnel services for medium-sized companies and covers all industries and professional groups. With a comprehensive range of services, holistic solution concepts, and comprehensive personnel consulting, we can flexibly adapt to the needs of our clients. We enable your entry into successful companies and well-known market leaders through temporary employment.
We are currently looking for a Software Support Hero (m/w/d) on behalf of our client in Regensburg.
What you should bring:
- You have successfully completed training as an IT system salesman (m/w/d), IT specialist (m/w/d), or a comparable education in the IT field
- You ideally already have professional experience in the helpdesk and support area
- You are familiar with common IT hardware and the Microsoft Windows operating system
- You are communicative and work in a problem- and service-oriented manner
Your new area of responsibility:
- Processing support requests from our customers regarding our software products for driving schools
- Independent analysis of causes of errors and solution-oriented consulting
- Recording and solving questions about the installation and use of our software products
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