Property Management - Phoenix, United States - MultiFamily / Communities
Description
DHI Communities is a multifamily development division of D.R. Horton, Inc.Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Evaluate resident repair issues to determine if they are warrantable items
- Complete assigned work orders generated from resident requests for service, as well as routine upkeep of the community by diagnosing the source or cause of a defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
- Complete the makeready process to prepare vacant homes for leasing and new moveins by completing the pre and post moveout inspections, creating a "punch" list of maintenance work and supplies required and complete work
- Perform necessary repairs to homes such as (but not limited to) minor electrical, minor pluming, minor HVAC, texture repair and painting
- Schedule and manage subcontractors to make designated warranty and make ready/turn repairs in the absence of the Service Manager
- Certify warranty work is completed within contractor obligations
- Follow up with residents to ensure concerns are addressed in a timely and professional manner and satisfaction of work is met. Solicit online reviews to enhance reputation of community
- Monitor inventory and supplies and inform Service Manager when supplies need to be ordered
- Undergo training for managing construction walks on ready units, ensuring the highest quality standards are met, using checklists to document items to rectify and signoff on acceptance as a management representative in the absence of the Service Manager
- Field emergency service calls when on call after hours and on weekends
- Conduct moves in and out orientation process including condition of home and arrange for any work needed as identified during move in inspection
- Maintain the grounds, common areas, and amenities. Some examples include picking up trash, maintaining dumpster enclosures, pet waste, debris, pressurewashing, performing general cleaning, painting curbs and signage
- Participate in ongoing training by Service Supervisor and other resources as needed and/or required
- Maintain accurate records of all maintenance and repair work performed
- Effectively communicate with various support teams to ensure quality documentation, reporting and community performance
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Ability to work overtime and be oncall for emergency services after hours
Qualifications
Required Qualifications
- High school diploma or general education degree (GED)
- 1 or more years related experience preferred, including carpentry work, drywall, texture repair and painting
- Must have a valid driver's license, proof of car insurance, personal supply of general tools, and be willing to drive among designated communities in daytime and nighttime
- Ability to work independently and be productive without supervision
- Ability to stand and walk for 4 hours straight or up to a full 8hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
- Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock
- The noise level is generally loud
Preferred Qualifications
- Prior experience as a Service Tech or groundskeeper in Residential/Property Management preferred
- Experience with minor electrical, plumbing and HVAC repair work preferred
- Community onboarding and disposition experience is a plus
- EPA and CPO of license are a plus
Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success.
We offer an excellent benefits package including:
- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays
_ Build YOUR future with D.R. Horton, America's Builder._
_ #WeBuildPeople2_
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Job:
Operations
Primary Location:
Arizona-Phoenix
Organization:
MultiFamily / Communities
Schedule:
Full-time
Job Posting:
May 16, 2024, 12:00:00 AM
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