Full-time Customer Service Employee - Tall Timbers, United States - FusionWorks

FusionWorks

Verified Company

Tall Timbers, United States

2 weeks ago

Posted by:

Dexter Hayes

beBee Recruiter

Full time

Description

For our service center in Feldkirchen near Munich, we are looking for employees in customer service / customer advisors / call center agents (m/f/d) in full-time.

Are you a customer-oriented person with a natural talent for service?

FUTURE-PROOF - OUR BENEFITS:
✓ Secure job with fair compensation
✓ Diverse tasks in a collegial team
✓ Flat hierarchies
✓ Flexible working models (the position is offered 50% in home office and 50% in the service center)
✓ Intensive training including a mentorship program

MEANINGFUL - YOUR TASKS:
✓ Customer consultation regarding subscriptions and advertisements in our daily newspapers
✓ Handling of customer inquiries and complaints via phone and email
✓ Continuous optimization of processes by contributing your ideas

COMPETENT - YOUR PROFILE:
✓ Several years of experience in telephone and written customer service
✓ Strong writing skills
✓ Customer orientation and communication skills
✓ Proficient in PC and Microsoft Office programs, SAP knowledge is a plus

If you do not meet all requirements but are interested in the position, we still encourage you to apply.

ARE YOU INTERESTED?

Then we look forward to receiving your application.