Scheduling Specialist I - Newport Beach, United States - Hoag Memorial Hospital Presbyterian

Hoag Memorial Hospital Presbyterian

Verified Company

Newport Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Salary Range:
$ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule.

The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members.

Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances. Provides information to Insurance Verification Specialists to obtain authorizations as necessary. Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned. Interacts directly with patients and works in a high call volume environment.

Participates in the continuous quality improvement processes.

Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.

Maintains confidentiality. Performs other duties as assigned.

Education and Experience

High School Graduate or equivalent required
Minimum of one (1) year front office or previous scheduling experience
Excellent interpersonal and communication skills
Knowledge of proper body mechanics and safety measures
Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required
Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)
Full understanding of medical insurance procedures required
Basic keyboarding minimum 35 WPM preferred
BLS (through AHA) required upon hire

Preferred Experience

Strong knowledge of basic medical terminology preferred
Hospital experience preferred
Advanced Excel knowledge preferred
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives._