Employee After Sales Service - Woodbury, GA, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

Our client successfully operates an online shop for electronic products and is looking for an employee (m/f/d) to handle post-purchase inquiries in Woodbury, GA.

Responsibilities include responding to written and phone inquiries on topics such as:

  • Product dissatisfaction or incorrect fit
  • Damaged product or packaging
  • Redemption of gift certificates
  • General return policies
  • Nondelivery of goods
  • Lost PIN codes/access codes
  • Inquiries about product functionality/care instructions
  • Requests for additional/supplementary products

We are looking for someone with the following qualifications:

  • Excellent German language skills
  • Customer service and clientoriented mindset
  • Customer satisfaction is your top priority
We look forward to getting to know you

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