Front Desk Coordinator - Houston, United States - Modern Med Health Solutions

Modern Med Health Solutions
Modern Med Health Solutions
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
_You should love what you do _


Are you searching for an
exciting career with an organization that prioritizes its employees? Do you love building and maintaining positive relationships with patients? What if you could be rewarded for doing what you love with a team that supports you in an environment where there is a passion for exceptional patient care and fulfilled employees? We are seeking a full-time Front Desk Coordinator for a unique, fast-paced Physical Therapy office in Houston.

We are looking for a warm, caring, and hardworking individual.

Must be able to multitask, have confidence in their work, show initiative, and be able to communicate well with patients and staff.

Your job is to create an excellent first impression for our patients as they walk in the door and to help them feel comfortable throughout their entire visit to our office.

As a _valued_ member of our team, we will support and _invest_ in you. We offer benefits such as medical, dental, vision, life insurance, matched retirement, paid holidays, and many others.

We strongly believe in the value of our talented team and we aim to foster an environment that engages both our team and patients.


SUMMARY:


The Front Desk Coordinator is responsible for maintaining the therapy center and providing a stellar patient experience that separates the Physical Therapy Center from all others.


ESSENTIAL FUNCTIONS:


  • Responsible for opening and closing the facility.
  • Greets patients with a friendly smile and exhibits outstanding customer service with all.
  • Checks the clinic mailbox daily.
  • Responds to client and vendor messages and correspondence daily.
  • Schedules appointments in person or by telephone, sends reminders and follows
up on no-shows.

  • Prepares and maintains patients' charts with accurate record keeping securing
client information according to HIPPA guidelines.

  • Verifies insurance information, obtaining preauthorizations and payment(s)
  • Coordinates patient referrals, registration, and scheduling
  • Enforces policies to ensure compliance standards are met.
  • Maintains the Electronic Patient Tracking System.
  • Performs other duties as assigned.

SKILLS AND KNOWLEDGE

  • Excellent time management skills with a proven ability to meet deadlines with attention to details.
  • Ability to multitask effectively while maintaining a positive attitude.
  • Demonstrate professionalism and business ethics.
  • Excellent organizational and interpersonal skills.

COMPETENCIES

  • Ethical Conduct
  • Time Management
  • Communication
  • Customer Focus

WORK ENVIRONMENT
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.


POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position.

The onsite work hours are 43 hours per week:


  • Monday 7:30 am to 4:30 pm,
  • Tuesday-Thursday 7:30 am to 6:00 pm,
  • Friday 7:30 pm to 12 pm

PREFERRED EXPERIENCE AND EDUCATION

  • College degree or equivalent experience preferred.
  • Medical office experience in a clinical or similar healthcare setting.
  • Understanding of basic healthcare terminology.
  • Advanced knowledge of Microsoft Office
  • Word, Excel, Power Point and Outlook.
  • Advanced skills in online meeting tools, i.e., Zoom, Teams, Google Meet.

Compensation & Benefits

  • Paid Time Off
  • Cash Incentives
  • Company Uniforms
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (AD&D)
  • Long-Term Disability
  • 401/K with employer contribution match

Compensation
$35,000 - $45,000 per year

  • Join our team today and love what you do _

Pay:
$35, $45,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Experience:


  • Healthcare office: 3 years (preferred)

Ability to Commute:

  • Houston, TX required)

Work Location:
In person
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