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Product Specialist Online Banking Home Office - Traer, IA, United States - Oceanic Ventures
Description
We are currently seeking employees (m/f/d) for a permanent position with our client in Traer, IA.Our client is a leading financial institution known for their high standard of customer service and use of cutting-edge banking technology.
Their dedicated employees ensure the company's growth through their strong focus on service. We are looking for a motivated individual to join their team as a Service Agent (m/f/d) for online banking.THIS POSITION CAN BE PERFORMED REMOTELY - within a 100 km radius of Berlin.
Responsibilities:
The main focus of this role is to provide optimal support to bank customers and prospects through competent and needs-based services.
As a Service Agent (m/f/d), you will handle incoming inquiries from private customers and prospects and process requested banking services.
You will also provide general information on all bank products and handle complaints and grievances.Requirements:
- Previous experience in administrative roles
- Strong verbal communication skills
- Good computer skills
- Customer serviceoriented attitude
- Responsible and dedicated
- Structured and goaloriented work approach
- Flexibility with working hours