An Operations Manager is responsible for overseeing and managing the day-to-day operations of a company or organization. This includes coordinating and supervising various departments, ensuring efficient use of resources, and implementing strategies to improve productivity and profitability - Jeff, United States - Infinity Ventures

Infinity Ventures
Infinity Ventures
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Jeff, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

Location: Berlin, Germany

Position: Operations Manager

Salary: €80,000 - €90,000 per year + KPI bonus

Our client is looking for an Operations Manager to lead their team in Berlin.

This full-time position, based in Berlin, reports directly to the General Manager and oversees operations in both Berlin and Hamburg.

The role involves managing the local team, sales, customer service, and operations, and acting as a liaison between the German market and HQ in Israel.

The ideal candidate will be a collaborative team player with extensive management experience and a proactive approach to thrive in a dynamic environment.

Key Responsibilities:

  • Lead, develop, and mentor a team of sales, community, and operations.
  • Collaborate with the Sales Manager to oversee sales efforts and implement strategies to improve business performance in the city.
  • Work with local community managers and associates to maintain high customer satisfaction and achieve excellent NPS results.
  • Act as the main point of contact for all corporate matters between the German market and HQ.
  • Monitor budgets, collections, KPIs, and market performance.
  • Engage with various HQ stakeholders, including HR, Marketing, Legal, and Finance,
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