Call Center Agent Service - Drakesville, IA, United States - Golden Gate Group
Description
Our company is currently seeking a Call Center Agent Service (m/f/d) for our location in Drakesville, IA, with the possibility of permanent employment
Your responsibilities will include:
- Creating and maintaining customer data
- Researching and verifying information related to customer orders
- Entering and updating customer, master, and transaction data
- Analyzing and resolving customerspecific issues and coordinating internal processes between relevant departments and the customer
- Providing telephone support, advice, and assistance to customers on the service hotline (first and second level support)
Your working hours will be full-time, part-time (morning, afternoon, or evening), or shift/night/weekend.
Field of work:
Office/Administration
We offer the following benefits for you as a Call Center Agent Service (m/f/d):
- Excellent opportunities for permanent employment
- Aboveaverage pay
- Secure job
- Access to longterm assignments with local companies in your area
- Benefits from our many years of experience in the market
- We offer advance payments
Your personal strengths include:
- Ability to grasp and understand information
- Communication skills
- Customer orientation
- Ability to work independently
- Reliability
Your knowledge and skills:
- Call center experience
- Telephone service
- Telemarketing (inbound)
- Telemarketing (outbound)
- Telemarketing, telephone sales
- Advanced knowledge of English
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