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Operations Manager
1 week ago
Smarte Carte, Inc. Boston, United States Full timeOverall responsibility for a multi-million-dollar P&L, with the expectation to deliver revenue growth vs. annual and budgeted plans. Lead business unit consisting of multiple terminal and a workforce of up to 20 employees. Coach Operations Managers t Operations Manager, Internati ...
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Operations Manager
3 weeks ago
Jeremiah Program Boston, United StatesPOSITION SUMMARY · The Operations Manager serves as a pivotal partner to the Executive Director, taking charge of the day-to-day operations of campus offices and facilities, functioning as a cross-departmental liaison, crisis & safety POC, and financial oversight of specific oper ...
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Operations Manager
3 weeks ago
Capital Advisors Group, Inc. Boston, United StatesCapital Advisors Group, Inc. ), an independent institutional investment advisor specializing in short-term, fixed-income investment management is seeking an Operations Manager. · The Operations Manager will be the lead operations and accounting contact for a group of client relat ...
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Operations Manager
3 weeks ago
Wentworth Institute of Technology Boston, United StatesJob DescriptionPosition Purpose and Summary:Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The SOM is ...
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Operations Manager
2 weeks ago
Wentworth Institute of Technology Boston, United StatesJob Description · Position Purpose and Summary: · Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The ...
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Operations Manager
2 weeks ago
Wentworth Institute of Technology Boston, United StatesJob Description · Position Purpose and Summary: · Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The ...
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Manager, Payroll Operations
2 weeks ago
Emerson College Boston, United StatesJoin our community and experience Emerson College · The Manager, Payroll Operations serves as a strategic partner to the Director of Payroll and plays a crucial role in managing the payroll functions at the College. This position is responsible for overseeing payroll processing, ...
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Assistant Operations Manager
6 days ago
Motivate Boston, United StatesIs this you? · * You are a natural leader with prior experience supervising an hourly team operating in both a warehouse and field environment · * You are comfortable successfully overseeing projects to completion in an urban setting · * You are intrigued at impacting the urban e ...
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Overnight Operations Manager
1 week ago
VPNE Parking Solutions, LLC Boston, United StatesSafety. Ensures employees and guests are safe at all times. If needed - operates vehicles in a safe manner to minimize the potential for accidents. Oversees the tracking of keys, and vehicles throughout the garage. Service. Ensures all team members a Operations Manager, Operation ...
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Manager, Payroll Operations
3 weeks ago
Emerson College Boston, United StatesThe Manager, Payroll Operations serves as a strategic partner to the Director of Payroll and plays a crucial role in managing the payroll functions at the College. This position is responsible for overseeing payroll processing, ensuring compliance wi Operations, Payroll, Manager, ...
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Revenue Operations Manager
2 days ago
Bynder Boston, United States Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. · With powerful and intuitive solutions that embrace the way people want to work, ...
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Administrative Operations Manager
3 weeks ago
Medical Tech Company Boston, United StatesJob Overview: · My client, a medical equipment company located in Boston, MA, is currently seeking a proactive and detail-oriented Administrative Operations Manager to join their team. This pivotal role involves overseeing a wide range of administrative tasks to ensure the smooth ...
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Catering Operations Manager
1 week ago
ASAP Associates Boston, United StatesAbout the Company: · Situated in the Everett/Revere area is a renowned name in the catering industry, cherished for its exceptional culinary services and unwavering dedication to excellence. As a longstanding family-owned establishment, the company prides itself on its rich herit ...
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Laboratory Operations Manager
2 weeks ago
Harvard Medical School and BIDMC Boston, United StatesHow to apply: · Email: Brandon Westover ). · Include in the subject line: "Applying for Lab Manager Position" · Job Summary: Oversee and coordinate the administrative, operational, and personnel functions that support a medical research laboratory program. · Essential Responsibil ...
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Operations Manager, Neurosciences
2 weeks ago
Brigham and Women's Hospital Boston, United StatesGeneral Overview: · Under the general direction the Nursing Director and with oversight from the Administrator, Finance and Operations, Nursing and Patient Care Services, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing ...
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Business Operations Manager
1 week ago
Atrium Staffing Boston, United StatesOur client is a global outsourced investment office acting for highly regarded endowments and foundations, senior investment professionals, and sophisticated ultra-high-net-worth families. They build long-term bespoke portfolios for their clients that invest across various tradit ...
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Assistant Operations Manager
6 days ago
Motivate Boston, United StatesIs this you? · * You are a natural leader with prior experience supervising hourly warehouse and field-based operations teams · * You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportation and logistics solutions · If yes ...
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Facilities and Operations Manager
1 week ago
Boston Ballet Boston, United States: · The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections—between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that the community of employees that makes dance ...
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Revenue Operations Manager
3 weeks ago
Bynder Boston, United StatesBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.With powerful and intuitive solutions that embrace the way people want to work, and ...
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Pharmacy Operations Manager
1 week ago
Partners Healthcare System Boston, United StatesPosition Summary · The Pharmacy Operations Manager oversees and maintains the effective everyday function of the pharmacy department in accordance with established policies and procedures and state and federal regulations. Specific areas of oversight include compounding practice, ...
Area Account Operations Manager - Boston, United States - Beacon Hill Hospitality
Description
Job Summary The Area Operations Manager is responsible for the operation of a specific group of accounts in accordance with Beacon Hill Hospitality's policies and procedures.
The Account Operations Manager is responsible for staff management, training and development, and all staff scheduling management.
At Beacon Hill Hospitality, we look to our Account Operations Managers to lead by example to not only deliver exceptional experiences for our patients and visitors, but also to create a culture of excellence within their individual teams.
Services overseen will include:
valet parking, garage management, front desk attendant and greeter services. Essential Duties And Responsibilities (including But Not Limited To)
Hire and Develop a High Functioning Team
Fosters a spirit of teamwork and unity that enables each employee and the team as a whole to succeed
Visit each account location at least once a week or more depending on needs to ensure all needs are met at each site
Consciously creates a workplace culture that is consistent with Beacon Hill Hospitality's mission, vision and values
Assists HQ with the hiring of candidates by interviewing prospects, ensuring all required employee information is accurate and complete
Onboards and trains new staff in account specific procedures and company policies
Conducts performance evaluations that are timely and constructive
Handles discipline and termination of employees as needed and in accordance with company policy
Creates and manages team schedules and rotations with a focus on employee retention
Manages the time and attendance process ensuring team members follow rules and regulations
Ensure Operational Excellence and Client Satisfaction
Checks in regularly with client and ensure that the team is exceeding their expectations
Oversees and maintains all equipment and uniform needs
Handles any escalated customer inquiries and/or complaints
Complete accident/incident reports
Solves problems and makes decisions using sound and reasonable judgment
Prepares account specific procedures while overseeing procedure compliance
Completes weekly schedules for the team, ensuring that all budgeted hours are scheduled
Able to perform the functions of the job and act in an on call capacity when necessary
Regularly on-site leading by example and demonstrating proper attendant procedures
Ensure Site Profitability
Completes bi-weekly payroll and weekly reports for HQ office as necessary
Ensures that the location hits budgeted hours weekly
Maintains fiscal responsibility by evaluating budgetary needs, reducing expenses, and by conserving and maintaining resources
Makes business decisions that are financially responsible, accountable and in accordance with company policy
Required Skills/Abilities (including But Not Limited To)
Possesses exceptional customer service skills and a positive attitude
The ability to handle critical issues in a timely manner
Strong leadership and mentorship skills
Ability to deescalate tense situations
Ability to read, understand, and communicate effectively both verbally and on paper
Ability to proactively solve problems, but also knows when to ask for help
Ability to communicate clearly and effectively in a courteous manner in keeping with the Beacon Hill philosophy
Active Driver's License with a clean driving record
Education And Experience
High School degree or equivalent
At least two years related experience preferred
Salary Information This role pays $60,000 annually.
Physical Demands and Working Environment (including, but not limited to): The Operations Manager will be required to stand for most of their shift, walk, sit, reach with hands or arms, talk, and hear.
The Operations Manager must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift.
The Operations Manager may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate.#J-18808-Ljbffr