Employee (m/f/d) Customer Service in Osnabrück - Burkettsville, OH, United States - Phoenix Industries

Phoenix Industries
Phoenix Industries
Verified Company
Burkettsville, OH, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

JOIN US IN FURTHERING EDUCATION:


  • Since its founding in 1985, the Institute for Vocational Education has become one of the largest and most successful private educational providers in Germany, with cooperative partnerships in over 800 locations in all federal states. Committed and satisfied employees are a guarantee for our success. IBB uses a variety of tools to promote them and strengthen their high professional and social skills. Our employees give their all to help our clients achieve their goals. This includes thousands of course participants each year who continue their education during career transition phases or while working.
Advancing people with education is our mission. Is it yours too? Then we look forward to hearing from you.

For our team in
Osnabrück, we are currently seeking a full-time (40 hours/week)
Customer Service Representative (m/f/d) to start immediately.


What to expect from us:


  • You will be the personal point of contact for participants at the location
  • You will be responsible for contract processing
  • You will coordinate all service processes
  • You will support and monitor learning processes and organize support services if needed
  • You will monitor participant attendance
  • Together with your colleagues, you will ensure high customer satisfaction
  • You will oversee the exam organization for each participant
  • You will plan and conduct feedback sessions with participants independently
  • You will maintain contacts with funding agencies and network partners
  • You will keep an eye on the application and
More jobs from Phoenix Industries
See all jobs of Phoenix Industries