Service Desk Employee - Pine Lake Park, NJ, United States - Emerald Enterprises

Emerald Enterprises

Verified Company

Pine Lake Park, NJ, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Service Desk Employee (m/f/d) Facility Management
Job ID: 1122

Location:
Ingolstadt, Donau

Type(s) of employment: Remote work, Shift / Night / Weekend

Working hours:
hours per week

Responsibilities, Competencies, and Responsibilities

Answering calls and monitoring disruptions in factory and building operations in the automotive industry
Recording all incidents in a ticket system
Creating and assigning trouble reports via ticket to the correct/identified specialist team
Processing feedback from specialist teams in the ticket system

_Your working hours:
_ - 3-shift operation

24 hours
365 days ("around the clock")
Working from home is possible on weekends, at night, and by arrangement

Professional Requirements
For this service-oriented role, you should possess the following personal and social qualities:

Friendliness and politeness
High resilience and ability to grasp information quickly
Teamwork and customer orientation
Reliability in implementing given processes
Independent, customeroriented thinking and acting
Willingness to further educate oneself
German language skills at level B1 in speaking and writing

Of course, it is advantageous if you have previous experience in the field of facility management or in a service desk.

_Career changers are welcome at any time._

You will be intensively and systematically trained for several weeks.
**Contact information for job advertisement