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Customer Experience Specialist
2 weeks ago
Best Buy Racine, United States**Customer Experience Specialist (Advisor) - Job Details** · **Customer Experience Specialist (Advisor)** · Share Job · **Overview** · Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) · ...
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Supervisor, Customer Experience
4 weeks ago
O&H Danish Bakery Racine, United StatesSupervisor will be responsible for providing direct oversight of customer facing operations including coaching, training, and ensuring prompt quality service to all customers · Coach and provide guidance to team members on providing high quality service in all interactions throug ...
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Customer Experience Manager/Part-time
1 week ago
Michaels New Berlin, United States Temps partielStore - MILW-NEW BERLIN, WIQue ferez-vous? · Offrir une expérience de magasinage centrée sur la clientèle en gérant et en · obtenant une exploitation de l'aire des caisses efficace et en respectant les attentes. · Diriger les processus omnicanaux. Maintenir les normes de rangem ...
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Customer Experience Banker
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Rapido Talent Kenosha, United StatesJob Description · Job DescriptionDescriptionPay Range: $41,000 - $52,000 annually · Summary: · Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues ha ...
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Customer Experience Specialist
1 week ago
Direct Supply Milwaukee, United StatesPosition Summary:Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.In the Customer Experience Specialist position, you'll play a crucia ...
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Customer Experience Specialist
18 hours ago
Direct Supply, Inc. Milwaukee, United States Full timePosition Summary: · Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. · In the Customer Experience Specialist position, you'll play ...
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Customer Experience Asst
1 day ago
QPS Employment Group, Inc. Milwaukee, United StatesPosition Description: QPS Employment Group is hiring for a Customer Experience Assistant for our West Allis, WI branch. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more. · This ...
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Customer Experience Representative
3 days ago
Perlick Milwaukee, United StatesVision Statement:Innovating the solutions that power the world's best entertaining and food service experiences. · Mission Statement:Perlick is a 5th generation family business that serves as an essential partner in the commercial foodservice and residential appliance industries ...
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Customer Experience Representatives
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Customer Experience Specialist
1 week ago
Best Buy Greendale, United States**Customer Experience Specialist (Advisor) - Job Details** · **Customer Experience Specialist (Advisor)** · Share Job · **Overview** · Full Time · Entry Level · Store Associates · You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure ...
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Customer Experience Analyst
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Clarios Milwaukee, United StatesWhat you will do · This position exists within the Customer Success Management function of the Connected Services Business Unit. This role will be responsible for implementing and managing a robust Voice of Customer (VoC) program, including working with the regional teams to ens ...
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Customer Experience Representative
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Coloplast New Berlin, United StatesSelect how often (in days) to receive an alert:Join a growing company with a strong purposeDo you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the bes ...
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Customer Experience Specialist
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Palermo Villa Inc. Milwaukee, United StatesCustomer Experience SpecialistCan I Take Your Order?Who youll work forWhile most companies that sell Pizza have no real connection to Italy, Palermos passion for food and family reaches all the way back to the country where Pizza was born. Papa Palermo carried the cherished recip ...
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Marketing and Customer Experience Manager
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Global Industrial Pleasant Prairie, United StatesCorporate Overview · For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. · We carry over one million industrial, material handling and business products t ...
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Director of Training and Customer Experience
1 week ago
Versiti Inc. Milwaukee, United States** Director of Training and Customer Experience** · **** · New **PRINCIPAL ACCOUNTABILITY** · The Director of Training and Development will develop the strategic vision and platform for Versitis Training and Development curriculum for Blood Operations with a focus on standardi ...
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Assistant Manager: Customer Experience
1 week ago
World Market Inc Milwaukee, United StatesAssistant Manager: Customer Experience & Merchandising page is loaded · Assistant Manager: Customer Experience & Merchandising · Apply · locations · WI, Brookfield, Milwaukee, 625 Main Street · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · ...
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Customer Service Experience Required
5 days ago
Spectraforce Technologies Inc Waukegan, IL, United StatesTitle – Customer Service · Exceptional customer service is expected by performing all functions and initiatives to support the daily business needs of the department. Objectives are: processing EDI, phone, mail, or fax orders; direct communication with multiple stakeholders, sal ...
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Assistant Manager: Customer Experience
4 days ago
World Market Inc Brookfield, United StatesWho We Are · For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortme ...
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Customer Experience Project Manager
2 weeks ago
Abb Holdings Inc New Berlin, United StatesCustomer Experience Project Manager · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all ...
Supervisor, Customer Experience - Racine, United States - O&H Danish Bakery
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Supervisor will be responsible for providing direct oversight of customer facing operations including coaching, training, and ensuring prompt quality service to all customers
Coach and provide guidance to team members on providing high quality service in all interactions through use of quality management programs in place.
Provide direct support to the team by preparing and communicating daily workload handling including guidance, follow up and support to ensure daily tasks are completed in a timely and accurate manner.
Ensuring adherence to the company's policies as well as established procedures for payroll, performance reviews, training, and general employment practices.
Compile daily metrics to ensure continued excellent service and response times are provided to customers through all channels (phone, email, web, mail)Lead peak seasonal planning sessions to ensure team roles are assigned, prepared, and executed successfully.
Participate in the development and implementation of projects and activities focused on continuously improving our customers' experience with us.
Provide direct oversight and facilitation of workloads, training, and support to temporary employees during high peak seasons.
Work closely with fulfillment, finance, bakery and other teams to facilitate order to cash procedures are aligned and followed at all times.
Process customer orders according to their wishes while following O&H Danish Bakery for standard procedure for order entry and sales requirements.
Other related duties as assigned by management.Experience in call center, ordering and logistics and customer service is required.
Customer Centric focus and strives for high satisfaction to customers.
Professional and compassionate communication skills both verbal and written.
Leadership ability to provide support and guidance to others in a supportive and constructive manner.
Ethical conduct including diversity and inclusion to others.
Ability to problem solve and analyze complex situations to provide the best possible solutions.
Personal effectiveness and credibility with a focus on team culture.
Ability to read, write, and speak English proficiently.
Ability to use a computer and headset.