Booking Officer - Anne Arundel County, MD, United States - Anne Arundel County, MD
Description
Position Description:
This position announcement will be used to fill full-time, permanent, safety sensitive Booking Officer vacancies in the Department of Detention Facilities with Anne Arundel County Government.
This is a responsible public safety support position in the Anne Arundel County Department of Detention Facilities' Central Holding and Processing Center responding to citizen inquiries and processing detained, arrested persons.
NATURE AND VARIETY OF WORK
Work involves responsibility for the processing of arrested persons for the purpose of establishing a record or file in the County and or State database system.
Work is performed independently within established policies, rules, and regulations, and is reviewed by a ranking supervisor through observation, review of records, and results obtained.
Examples of Duties and Knowledge, Skills and Abilities:
(Note:
The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class.
They are not intended to include all of the essential job functions of all positions in the class.)
Processes arrested persons by obtaining identifying information to be entered into a computer database by operating a personal computer keyboard.
Prepares necessary arrest and related records.
Provides information to the public.
Notifies parents or guardians of arrested juveniles.
Enters arrest information into computer.
Work requires overtime and shift work.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to take fingerprints and operate routine photographic equipment.
Ability to prepare and maintain arrest and related records.
Ability to follow oral and written instructions.
Ability to operate a computer terminal.
Ability to hear and respond to questions from arrested persons.
Minimum Qualifications:
EDUCATION:
Graduation from high school
EXPERIENCE:
One (1) or more years of responsible work experience; six (6) or more months of experience in computer keyboard entry; and a valid non-commercial Class C motor vehicle operator's license.
NOTES:
- The selection process includes a comprehensive background and medical evaluation.
- Longevity pay is available based on years of service.
Supplemental Qualifications:
- Ability to work all shifts including rotating shifts, holidays and weekends
- One (1) or more years of experience in a position requiring strong attention to detail
- One or more years of customer service experience providing information and answering questions through face to face and telephone contact
- Experience working in a public safety environment
- Experience dealing with stressful situations and/or confrontational customers
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