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    Store Manager - Minot, United States - Ross Dress for Less

    Ross Dress for Less
    Ross Dress for Less Minot, United States

    1 month ago

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    Full time
    Description
    Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd's, inclusion is a fundamental value. The company deeply cares about its team members and the communities they serve, embracing and celebrating diversity in all its forms. Ross is dedicated to fostering diverse teams and an inclusive work environment where everyone's background, identity, and ideas are respected and valued. Join us on our journey towards promoting diversity, equality, and inclusion!

    GENERAL PURPOSE:
    Responsible for overseeing all Store operations, ensuring adherence to Company standards and best practices. Leads the Store operations to achieve desired sales and profit outcomes, while creating a welcoming and convenient shopping environment. This role involves staffing, training, and developing a leadership team, managing Stockroom, Front End, and Sales Floor operations, ensuring timely merchandise placement, proper goods receipt, and cost control through efficient practices.

    ESSENTIAL FUNCTIONS:

    General Operating Requirements:
    • Leads implementation of Company Best Practices to enhance productivity and streamline processes.
    • Reviews Store reports to assess controllable expenses and overall performance.
    • Addresses deviations from Company standards with corrective actions, collaborating with the District Manager as necessary.
    • Ensures optimal scheduling of team members to meet business goals.
    • Handles special assignments as delegated by leadership.
    • Responsible for payroll management, including editing daily punches, ensuring scheduling compliance, and accurate payroll reporting.

    Organizational Development:
    • Recruits, trains, and develops Assistant Managers, Area Supervisors, and non-exempt team members.
    • Focuses on reducing turnover through effective selection, training, and motivation strategies, utilizing retention tools such as incentive programs and training initiatives.
    • Addresses personnel and performance issues through coaching, warnings, and disciplinary actions when necessary.
    • Ensures compliance with company policies and procedures.
    • Manages Associate Relations matters in consultation with the District Manager.
    • Ensures adherence to all State, Local, and Federal regulations.
    Expense Control:
    • Oversees expenditures to stay within budget limits.
    • Manages payroll hours to align with business trends and objectives.
    Maintaining a Safe & Secure Environment:
    • Upholds Company safety policies to protect team members and customers.
    • Ensures team members are trained in emergency procedures and can execute them effectively.
    Customer Service:
    • Demonstrates respect and professionalism towards Customers, Associates, and leaders.
    • Emphasizes courtesy, friendliness, and professionalism, recognizing team members through Company programs.
    • Implements Customer service and Merchandise Presentation programs through training and supervision.
    • Guides Retail Associates in delivering efficient and friendly service across various store areas.
    Personal and Store Brand:
    • Sets the example for a professional appearance in line with the Company Dress Code.
    • Represents and upholds the Company brand consistently.
    • Maintains a clean, organized, and shopper-friendly Store environment.
    • Ensures high standards of housekeeping with the support of maintenance personnel and Ross Associates.

    Merchandise Processing and In-Store Marketing
    • Ensures proper execution of recovery, sizing, and markdown procedures according to Company standards.
    • Organizes merchandise based on Company guidelines.
    • Supervises prompt merchandise placement on the sales floor as per Company expectations.
    Loss Prevention:
    • Trains team members on Loss Prevention programs to meet Store shortage targets.
    • Demonstrates integrity and honesty in all interactions, safeguarding confidential information and merchandise.
    • Understands and follows the Loss Prevention Awareness Program, enhancing awareness among Customers and Associates.
    • Leads the annual inventory process and monitors mark-out-of-stock policy adherence.
    COMPETENCIES:
    • Manages Work Processes
    • Business Acumen
    • Plans, Aligns & Prioritizes
    • Builds Talent
    • Collaborates
    • Leading by Example
    • Communicates Effectively
    • Ensures Accountability & Execution
    QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
    • Minimum of five years of Store management experience in a retail setting.
    • Strong focus on providing excellent Customer service.
    • Demonstrated leadership, management, and communication skills with all levels of team members.
    • Ability to train, coach, and develop team members effectively.
    • Strong organizational and prioritization skills.
    • Proficiency in English.
    • Must possess sound judgement and discretion.
    • Availability to work evenings and weekends as needed.
    PHYSICAL REQUIREMENTS/ADA:
    • Capable of operating all Store equipment.
    • Able to stand, walk, and move around the Store for extended periods.
    • Flexibility to perform various physical tasks such as bending, squatting, climbing, carrying, and reaching.
    • Occasionally required to push, pull, and lift items weighing over 25 lbs.
    • Comfortable using janitorial equipment, ladders, and other assigned tools.
    • Ability to perform basic retail-related mathematical calculations.
    • Some assignments may demand additional qualifications and skills.

    SUPERVISORY RESPONSIBILITIES:
    Direct oversight of Assistant Store Manager, Area Supervisors, and all Retail Associates.

    DISCLAIMER
    This overview outlines the main duties and responsibilities of the job position. It is not an exhaustive list. Contents are subject to change at the company's discretion.

    Ross is an equal opportunity employer, evaluating individuals based on their skills, abilities, and experience. The company is dedicated to attracting, hiring, and nurturing a diverse and talented workforce. Compliance with anti-discrimination laws is a key part of Ross's commitment to workforce diversity and inclusion.
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