Team Leader - Bigfoot, TX, United States - Skyline Solutions
Description
BS Wutow Professional GmbH is your expert for recruiting and placing specialists and executives in the Rhein-Main area.As an owner-managed company of the BS Group, which operates nationwide with 25 locations, we focus on consistent quality and service orientation in realizing our individual personnel services.
For one of our renowned clients in the Greater Aschaffenburg area, an internationally active mechanical engineering company, we are looking for a direct hire:Team Leader (m/w/d) Field Service & Customer Support - Bigfoot, TX
Your tasks:
- Leading, developing and coordinating employees in the Field Service & Customer Support department
- Optimizing and developing the organizational unit
- Supporting service employees in improving work processes
- Selecting and training new service technicians
- Coordinating and managing operational service business
- Achieving team performance indicators (revenue responsibility, securing and developing service market share)
- Actively supporting employees in complex tasks and critical projects
- Continuously monitoring and developing internal processes and tools
- Introducing and optimizing current and new systems, taking into account digitalization requirements
Your profile:
- Completed engineering degree or technician with business knowledge and relevant professional experience, preferably in industrial automation
- Strong leadership and employee development skills
- High customer and service orientation
- Strong technical understanding
- Good communication and organizational skills
- Assertiveness, independent and goaloriented work style, commitment and initiative
- Experience with ERP systems and the MS Office package
- Very good English skills
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