Clerical Associate - New York, United States - NYC Health + Hospitals

NYC Health + Hospitals

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About NYC Health + Hospitals:

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn.

Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.

Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities:

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Operate telephone switchboard, answering all incoming calls in a timely and professional manner; assist patients with information and directions to specific areas in the hospital; respond quickly and effectively to all emergency codes using proper hospital procedures.
Utilize overhead paging system to issue fire alarms, disaster alerts, emergency codes, STAT calls and physicians rounds. Make announcements as requested.
In the event that the fire alarms sounds, notify the Fire Department by pulling the handle on the firebox located on the right side of the telephone operator's station.
Record all emergency codes, internal/external disasters, overhead pages and number of fire drills conducted per tour.
Communicate patient needs to appropriate personnel, following proper reporting procedures in compliance with HIPPA laws.
Send Telegrams and Mailgrams to third party vendor for delivery to patients.
Provide general information, directory assistance, and assistance in dialing international calls and conference calls.
Report routine equipment failures to department supervisors and note information on repair log.
Keep abreast of hospital events that may generate calls and inquiries from those outside the hospital.

Minimum Qualifications:

A four-year high school diploma or its educational equivalent approved by a State's Department

of Education or a recognized accrediting organization; and

Eighteen (18) months of full-time satisfactory clerical experience.

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.

How To Apply:

Please be advised that proof of Covid-19 vaccination is required prior to hire.
NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs